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› Willow Veterinary Clinic - Thorpe Road
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Willow Veterinary Clinic - Thorpe Road
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01603 300814
verified
7
years in business
202 Thorpe Road
Norwich
Norfolk
,
NR1 1TJ
CLOSED NOW 8:00 am-5:00 pm
Sun
closed
Mon
8:00 am-5:00 pm
Tue
8:00 am-5:00 pm
Wed
8:00 am-6:30 pm
Thu
8:00 am-6:30 pm
Fri
8:00 am-6:30 pm
Sat
closed
Early May Bank Holiday might affect business hours
products and services
202 Thorpe Road
,
Norwich
Norfolk
,
NR1 1TJ
01603 300814
www.vetcollection.co.uk/east/norwich/willow-veterinary-clinic-thorpe-road/
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About Willow Veterinary Clinic - Thorpe Road
Here at Willow Veterinary Clinic we are a small animal practice who offer: SignVideo - Deaf BSL service, Dog grooming, Nurse clinics, Pet insurance, Pet passports/Animal Health Certificates across the wider Norwich area. We are RCVS accredited as a Small Animal General Practice, welcoming Cats, Dogs, Ferrets, Guinea pigs, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Services:
SignVideo - Deaf BSL service
Dog grooming
Nurse clinics
Pet insurance
Pet passports/Animal Health Certificates
Cat Neutering
Dog Neutering
Rabbit Neutering
Cat Microchipping
Dog Microchipping
Pet advice
Cat vaccinations
Dog vaccinations
Rabbit vaccinations
Puppy vaccinations
Kitten vaccinations
Products Carried:
MiPet Cover - pet insurance
The Healthy Pet Club
Brands Carried:
Willow Veterinary Clinic
Delivery:
in store pickup
Price Range:
$$
Payment Options:
Cash, Visa, Master Card, Apple Pay
Map To This Location
3,880.01 mi away
8 hours and 55 minutes by plane
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Frequently Asked Questions about Willow Veterinary Clinic - Thorpe Road
Is Willow Veterinary Clinic - Thorpe Road open on Sunday or Saturday?
Willow Veterinary Clinic - Thorpe Road is closed on Sunday and Saturday.
Willow Veterinary Clinic - Thorpe Road is open Wed-Fri 8:00 AM-6:30 PM, Mon-Tue 8:00 AM-5:00 PM.
How do I register with your practice?
Registering with our veterinary practice is very simple. All you need to do is call us and inform the receptionist that you would like to become a client and would like to register your pet. Alternatively you can register online by entering your details using the form on our website.
Do I need to make an appointment?
All consultations are by appointment only, simply call us.
How do I make an appointment?
It’s easy! To book an appointment at our practice, simply call us.
Do you provide a service for deaf/hard of hearing people?
Our veterinary team welcome clients who wish to use SignVideo - the free British Sign Language (BSL) video interpreting service which enables the deaf community to communicate with our veterinary team using their smartphone, to make video calls to our practice or during practice consultations. Visit our website https://service.signvideo.uk/webrtc//#/oneclickcall?dD1oZWFsdGh5cGV0Y2x1YkBzaWdudmlkZW8udWsmdT1DVlM0NDMmcD14eHh4eA== for more information.
What do I do if my pet is unwell after the practice has closed?
Please call the practice, at that point you will be advised what to do and where you can be seen.
Can I call your practice for advice?
If you are concerned about the health and welfare of your pet, please call us. Our veterinary team may only be able to provide limited guidance over the phone without seeing your pet, therefore we recommend booking an appointment.
How much will my pet’s treatment cost?
Costs vary depending on the level of treatment your pet requires. We will always give you an estimate of costs before treating your pet. Please do not hesitate to call us for more information.
Will my pet insurance cover the costs of treatment?
It is not possible for us to say if your pet’s treatment will be covered by pet insurance. We recommend liaising with your individual insurer.
How do I raise a complaint?
We pride ourselves on offering a quality service, and take customer complaints seriously. Should we not meet your expectations on any aspect of our service, please let us know at the time where possible. Alternatively, should you wish to raise a formal complaint, we ask that you contact the practice in person, by telephone or in writing within three months of the complaint event. The clinical director or practice manager will then investigate your complaint in accordance with Stage 1 of our Complaints Procedure.
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