1 out of 5
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| Trustworthy | |
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| Customer Service | |
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Useless company! Literally promised the world, once they have your money you see what there really like.
Paid them around £3500 for drawings. Went to a 2 hour meeting with them, which they then lost all the notes. They then had the architect draw a box in the back of our place - we wanted loft conversion and side extension so I told him that was no good. He said can I sketch it for him to copy it. That's what I was paying them for right?
They told me I would be able to start building this 4 months from the consultation. If any adjustments were required after planning this will be included.
6 months later, they had submitted the wrong drawing - which I told them from day 1. They withdrew it 2 days before the decision date because I told them I weren't happy with the wrong drawing in for planning.
After this they refused to refund anything and told me it wouldn't of been approved anyway - so why design it like that, surely they should know.
They refused to adjust drawings in the price as promised and asked for around £2000 more. At this point I told them to forget it. I weren't paying these incompetent idiots anymore money.
Id advise anyone to swerve these. They've wasted so much of our time. Conmen!