Victoria L.
1 out of 5
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| Recommend | |
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We have chosen Skelmorlie Home Improvements to repair and install the gutters based on the excellent reviews, however, our experience with them is very far from being positive. It all started on the 23rd December 2020, just before Christmas last year, when they came to fix our leaking gutters and inspect and repair the roof. Nine months later, we are still left with leaking gutters! The quote process was poor as we were misled from the beginning and only discovered we had to pay almost double the price we expected when the guys “finished” the work on the day. Apparently, they quoted separately for the roof job and for the gutters – the total price was never clearly stated. We paid in full although the job was not completed. The guys did not have the full length of the gutters required but we were promised that they would come right after New Year to finish the job. This did not happen until March – numerous calls and messages, numerous promises with no appearance. Finally, they arrived and installed the new gutters, however, the first rain made it very clear that the job was poorly done (see the video attached). Our multiple attempts to get the guys come and fix them failed – they were responding and promising, but have never appeared to fix. We are now back to the rainy season and our house is being continuously damaged by the leakages.
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