hmv

be the first one to review!

08432 210319verified

134 - 146 High Street
Southend-on-Sea Essex, SS1 1JX

Sunclosed
Mon9:00 am-5:30 pm
Tue9:00 am-5:30 pm
Wed9:00 am-5:30 pm
Thu9:00 am-5:30 pm
Fri9:00 am-5:30 pm
Sat9:00 am-5:30 pm
Good Friday might affect business hours




Looking For Music Stores?


About hmv

hmv is a leading specialist retailer of music, film, pop culture and technology products, with 100 stores around the the UK offering a wide selection of new release and catalogue titles.

Delivery: in store pickup, delivery, no contact delivery

Payment Options: Cash, Visa, Master Card, American Express, Apple Pay, Android Pay, Contactles, Maestro

Map To This Location


Frequently Asked Questions about hmv

hmv is closed on Sunday.
hmv is open Mon-Sat 9:00 AM-5:30 PM.
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use. Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
We do not currently offer any discounts of this nature.
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder


Copyright © 2006-2024 SHOWMELOCAL Inc. - All Rights Reserved. | Made in NYC
SHOWMELOCAL®.com is Your Local Business Directory Network
SHOWMELOCAL® is a registered trademark of ShowMeLocal Inc.




Top