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› Silverton Veterinary Practice - Torquay
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Silverton Veterinary Practice - Torquay
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30
years in business
84-86 Cadewell Lane
Torquay
Devon
,
TQ2 7HP
84-86 Cadewell Lane
,
Torquay
Devon
,
TQ2 7HP
01803 614619
silvertonvets.co.uk/our-practices/torquay/
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About Silverton Veterinary Practice - Torquay
Services:
SignVideo - Deaf BSL service
The Healthy Pet Club
Pet insurance
Pet passports/Animal Health Certificates
Repeat prescriptions
Home visits
Pet bereavement support
Cat Neutering
Dog Neutering
Rabbit Neutering
Cat Microchipping
Dog Microchipping
Pet advice
Cat vaccinations
Dog vaccinations
Rabbit vaccinations
Puppy vaccinations
Kitten vaccinations
Products Carried:
MiPet Cover - pet insurance
The Healthy Pet Club
Brands Carried:
Silverton Veterinary Practice
Delivery:
in store pickup
Price Range:
$$
Payment Options:
Visa, Master Card, Bacs, Maestro
Map To This Location
3,743.79 mi away
8 hours and 36 minutes by plane
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Frequently Asked Questions about Silverton Veterinary Practice - Torquay
How do I raise a complaint?
We pride ourselves on offering a quality service, and take customer complaints seriously. Should we not meet your expectations on any aspect of our service, please let us know at the time where possible. Alternatively, should you wish to raise a formal complaint, we ask that you contact the practice in person, by telephone or in writing within three months of the complaint event. The clinical director or practice manager will then investigate your complaint in accordance with Stage 1 of our Complaints Procedure.
Will my pet insurance cover the costs of treatment?
It is not possible for us to say if your pet’s treatment will be covered by pet insurance. We recommend liaising with your individual insurer.
How much will my pet’s treatment cost?
If you are concerned about the health and welfare of your pet, please call us. Our veterinary team may only be able to provide limited guidance over the phone without seeing your pet, therefore we recommend booking an appointment.
Can I call your practice for advice?
If you are concerned about the health and welfare of your pet, please call us. Our veterinary team may only be able to provide limited guidance over the phone without seeing your pet, therefore we recommend booking an appointment.
What do I do if my pet is unwell after the practice has closed?
Please call the practice, at that point you will be advised what to do and where you can be seen.
Do you provide a service for deaf/hard of hearing people?
Our veterinary team welcome clients who wish to use SignVideo - the free British Sign Language (BSL) video interpreting service which enables the deaf community to communicate with our veterinary team using their smartphone, to make video calls to our practice or during practice consultations. Visit our website https://silvertonvets.co.uk/our-services/deaf-bsl-service/ for more information.
How do I make an appointment?
It’s easy! To book an appointment at our practice, simply call us.
Do I need to make an appointment?
All consultations are by appointment only, simply call us.
How do I register with your practice?
Registering with our veterinary practice is very simple. All you need to do is call us and inform the receptionist that you would like to become a client and would like to register your pet. Alternatively you can register online by entering your details using the form on our website.
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