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White Lion Vets - South Hetton

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01915 262963verified 44 years in business

1 Hall Street South Hetton
Durham Durham, DH6 2TU

Sunclosed
Mon8:00 am-6:00 pm
Tue8:00 am-6:00 pm
Wed8:00 am-6:00 pm
Thu8:00 am-6:00 pm
Fri8:00 am-6:00 pm
Satclosed

1 Hall Street South Hetton, Durham Durham, DH6 2TU
01915 262963

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About White Lion Vets - South Hetton

Here at White Lion Vets we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Pet passports/Animal Health Certificates, Nurse clinics across the wider Durham area. We are RCVS accredited as a Small Animal General Practice, welcoming . We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.

Services:
SignVideo - Deaf BSL service
The Healthy Pet Club
Pet insurance
Pet passports/Animal Health Certificates
Nurse clinics
Cat Neutering
Dog Neutering
Rabbit Neutering
Cat Microchipping
Dog Microchipping
Pet advice
Cat vaccinations
Dog vaccinations
Rabbit vaccinations
Puppy vaccinations
Kitten vaccinations

Products Carried:
MiPet Cover - Pet insurance
The Healthy Pet Club


Brands Carried:
White Lion Vets


Delivery: in store pickup

Price Range: $$$

Payment Options: Cash, Visa, Master Card

Map To This Location

3,720.16 mi away  8 hours and 33 minutes by plane

Frequently Asked Questions about White Lion Vets - South Hetton

White Lion Vets - South Hetton is closed on Sunday and Saturday.
White Lion Vets - South Hetton is open Mon-Fri 8:00 AM-6:00 PM.
Registering with our veterinary practice is very simple. All you need to do is call us and inform the receptionist that you would like to become a client and would like to register your pet. Alternatively you can register online by entering your details using the form on our website.
All consultations are by appointment only, simply call us.
It’s easy! To book an appointment at our practice, simply call us.
Our veterinary team welcome clients who wish to use SignVideo - the free British Sign Language (BSL) video interpreting service which enables the deaf community to communicate with our veterinary team using their smartphone, to make video calls to our practice or during practice consultations. Visit our website https://whitelionvets.co.uk/our-services/deaf-bsl-service/ for more information.
Please call the practice, at that point you will be advised what to do and where you can be seen.
If you are concerned about the health and welfare of your pet, please call us. Our veterinary team may only be able to provide limited guidance over the phone without seeing your pet, therefore we recommend booking an appointment.
Costs vary depending on the level of treatment your pet requires. We will always give you an estimate of costs before treating your pet. Please do not hesitate to call us for more information.
It is not possible for us to say if your pet’s treatment will be covered by pet insurance. We recommend liaising with your individual insurer.
We pride ourselves on offering a quality service, and take customer complaints seriously. Should we not meet your expectations on any aspect of our service, please let us know at the time where possible. Alternatively, should you wish to raise a formal complaint, we ask that you contact the practice in person, by telephone or in writing within three months of the complaint event. The clinical director or practice manager will then investigate your complaint in accordance with Stage 1 of our Complaints Procedure.

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