Firstly, if you ordered a delivery you will need to contact the platform you ordered through. If this was JustEat, UberEats or Deliveroo, please log into your account and raise an issue with them.If you ordered via our Favorite website or visited a store, firstly, please call the store to rectify your issue. You can contact us with feedback via email at feedback@favorite.co.uk

Why was my order cancelled?

If there is a problem with payment or the store is unable to deliver for any reason, then your order may be cancelled. Any payment taken will be refunded within 72 working hours. For any queries, please email feedback@favorite.co.uk

How can I change my delivery address?

You can change or amend your delivery address up until when you place your order.

Why does my chicken look pink?

Please note that our Spicy Crunchy Wings, Spicy BBQ Wings and our Fillet of Fireｮ Burgers are marinaded prior to cooking in order to give them their unique flavour. This may sometimes cause them to appear pink in colour when cooked.

How can I order online?

Several of our Favorite stores offer online ordering through our website. If you search for your nearest store and see a blue box with ?ORDER ONLINE? you can order direct for delivery or Click & Collect.If a store does not offer Favorite delivery you may still be able to order your delivery through our partners ? JustEat, UberEats or Deliveroo. Their delivery radius varies so please check online or through your app.

Where can I find information regarding allergens?

There are 14 major allergens which all food businesses have to mention when used as ingredients. Please click here to view them all. https://favorite.co.uk/our-food/allergens You can click into each menu item to view the allergen information.

Favorite Chicken & Ribs Yeovil

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About Favorite Chicken & Ribs Yeovil

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Frequently Asked Questions about Favorite Chicken & Ribs Yeovil

What do I do if I have a problem with my order?

Why was my order cancelled?

How can I change my delivery address?

Why does my chicken look pink?

How can I order online?

Where can I find information regarding allergens?

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