1 out of 5
| Trustworthy | |
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| Customer Service | |
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| Recommend | |
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Questionable job and caught on dashcam abusing my vehicle. Think twice before delivering your pride and joy to VAG Technic. I regretfully gave them a chance after seeing them on YouTube, and sent them my Audi S4 3.0T on 24th Aug 2021 for a timing job. When I got the car back the engine was noisy and burning 2x more oil than previous to their work. I reported this multiple times to VAG Technic and they told me "it's normal" - my engine ended up seizing 4 weeks after their work.
I've since tried for the past 2 months to arrange inspection of their work under warranty before leaving this review, but the two owners of VAG Technic keep blowing me off with every excuse in the book, they took my £5000 and just don't care. My car had a dashcam installed and recorded them revving my car to redline from cold and sending it 70+ mph down a school road - utter joy ride which they try to claim was a diagnostic test drive... Absolutely no need for them to abuse my car in such a way. Dashcam also shows them AFTER SHOP CLOSING TIME getting in my car and unplugging the camera - who knows what else they got up to that required them to hide their actions from the camera...?
VAG Technic did not treat my car with respect and have not stood behind any of their work. They had my car for 8 weeks after quoting me 2 weeks for the job, and did not even "work" on my car until 6 weeks later, maybe unsurprising when you hear them joking about their "new daily" caught on the dashcam. Zero effort has been made by Tomas Frey or Miroslav Fakla (the two owners) after my engine failure to inspect work under warranty despite their legal obligations. It might sound like they know what they're doing but if anything goes wrong you will be on your own like me! I am taking further action and encourage everyone to research the owners of VAG Technic (and sister company MF Performance) before doing any business.
This was a prestigious well-known magazine featured car in excellent condition, absolutely zero expense spared, only 85k miles - in the own words of VAG Technic; "cleanest car we ever had". Everybody that knows or has worked on this car does not believe the engine failure to be a sporadic coincidence. VAG Technic are sadly all talk and no walk... The irony isn't lost on me, send them your car for a "preventative maintenance" timing job and walk away with a £5000 bill and no running engine (£7500 to replace) over Christmas and New Year’s... Avoid this place if you care about your car, now that you know how VAG Technic treat their customer property.
I uploaded my dashcam footage to YouTube and shared it with them in a last-ditch attempt to try and come to some sort of compromise, they pretty much laughed and said "is that it?" and then proceeded to issue a fraudulent copyright takedown on my video in attempt to hide their illegal actions. Pending fair-use dispute of their claim, the video has been re-uploaded to multiple sources here: www.linktr.ee/vagtechnicabuse or you can find it by googling "vag technic car abuse".